20 years connecting companies
ISO 9001 · 27001 · 42001 Certified

We connect large enterprises
with their users

We are a telephony, SMS and mass communication platform operator.

We boost your productivity in |

Enterprise Telephony
Bulk SMS
WhatsApp Business
RCS Messaging
Bulk Email
+ Conversational AI
Live Panel
50M+

Minutes/day

100M+

SMS/month

300+

Carriers

24/7

AI Active

Telephony

8,234 active

SMS

156,420 today

WhatsApp

42,180 chats

20 years of market experience back us up

World-class telecommunications infrastructure for enterprise-scale operations

0+

Years of experience in telecommunications

0+

Operators and companies connected

0

Communication products and solutions

0

IFT concession in Mexico since 2006

All systems operational
Uptime: 99.99%
IFT Licensed Carrier in Mexico
Omnichannel Solutions

Our solutions transform communication

Discover how our omnichannel solutions can transform the way you interact with your users. We are expert integrators of proprietary and third-party platforms.

Popular
Telefonía Directo
Strengthen your communication infrastructure with users by offering a direct channel with inbound and outbound calls.
  • SIP Trunking
  • National and international DIDs
  • Call termination
  • Advanced IVR
Popular
SMS Directo
Create and personalize bulk SMS campaigns using our direct interconnection at unbeatable prices.
  • Direct interconnection
  • 98%+ delivery rate
  • Bulk personalization
  • Real-time reporting
Blaster Directo
Generate millions of pre-recorded calls and personalized messages with the ability to receive a response.
  • Pre-recorded calls
  • Interactive IVR
  • Automated response
  • Bulk campaigns
Popular
WhatsApp Directo
Centralize customer interaction using the platform your clients use most and deliver exceptional service.
  • Official API
  • Bulk messaging
  • Approved templates
  • Integrated chatbots
RCS Directo
The enhanced version of SMS to communicate and interact with your users using rich media.
  • Rich media
  • Interactive buttons
  • Carousels
  • Conversational experiences
Contact Center Platforms
Optimize and meet regulatory obligations while improving the contact experience with your users.
  • Omnichannel
  • Call recording
  • Predictive dialer
  • Productivity reports
Email Directo
Make your contact experience more dynamic and reach your goals with bulk email sending.
  • High deliverability
  • Dynamic templates
  • Advanced tracking
  • Analytics
Directo Carrier Services
Connect with the world across voice and SMS origination and termination routes with 300+ carriers.
  • 300+ carriers
  • Global coverage
  • Optimized routes
  • Premium quality
Integrated with+50 platforms
Connected to+300 global carriers
Directo Carrier Services

Wholesale telecommunications services

Complete voice, messaging and origination solutions for operators, carriers and communication service providers worldwide.

Wholesale Voice

Global voice termination and origination

More than 20 years of excellence in the industry. Robust infrastructure for call termination with the best quality and the best direct routes worldwide.

High-quality direct routes
Global coverage in over 100 countries
Redundant, high-availability infrastructure
Competitive volume-based pricing

Wholesale Messaging

A2P and P2P SMS for mass engagement

Robust messaging solutions with SMPP, API and HTTP integration. Connectivity to more than 200 networks for global reach with 99.99% availability.

SMPP, API and HTTP integration
More than 200 connected networks
Flexible volume-based pricing
99.99% availability

Wholesale Origination

Numbering services and virtual presence in Mexico

Leverage our IFT concession since 2006 to obtain geographic, toll-free and mobile numbers in Mexico. Number portability and virtual presence with DIDs.

Geographic, toll-free and mobile numbers
Number portability in Mexico
DIDs for virtual presence
Inbound, outbound and two-way messaging

Support & Monitoring

24/7/365 NOC with proactive surveillance

Network operations center active 24 hours a day, 365 days a year. Dynamic traffic surveillance and fraud and abuse monitoring to protect your operation.

Real-time dynamic traffic surveillance
NOC operating 24/7/365
Proactive fraud and abuse monitoring
Specialized support team
AI-Powered
ISO/IEC 42001 Certified AI

Secure conversational AI that powers your channels

Take your communication channels to the next level with artificial intelligence that automates, optimizes and scales every interaction, under an AI management system certified to ISO/IEC 42001 that guarantees responsible, secure and transparent use of AI.

Certified AI management

Every AI agent operates under the ISO/IEC 42001 standard

ISO/IEC 42001 is the first international standard for artificial intelligence management systems. Our agents operate under a responsible AI framework that guarantees ethical use, transparency, human oversight and risk management, with regulatory compliance ready for banking, fintech and regulated enterprises.

Responsible AI
Transparency
Human oversight
Risk management
+40%

Recovery

AI Collections Agents
Automate collections management with AI agents that negotiate, offer payment plans and improve recovery rates.
  • Smart negotiation
  • Risk analysis
  • Regulatory compliance
  • Up to 40% more recovery
85%

Auto-resolution

AI Customer Service
24/7 virtual agents that resolve inquiries, manage tickets and escalate complex cases while keeping satisfaction high.
  • Automatic resolution
  • Smart escalation
  • Improved NPS
  • 24/7 availability
3x

Conversion

AI Sales Agents
Turn leads into customers with agents that qualify, present personalized offers and close sales autonomously.
  • Lead scoring
  • Personalization
  • Cross-selling
  • Automatic closing
100%

Coverage

Speech Analytics
Analyze 100% of conversations to extract insights, detect trends and improve service quality.
  • Sentiment analysis
  • Keyword detection
  • Real-time reports
  • Automated QA
Demo: Collections Agent

Good morning, I'm calling on behalf of Banco Nacional. We have flexible payment options for your account. Do you have a moment?

Yes, what options do you have?

CL

We have 3 plans: a single payment with 15% off, 3 months interest-free, or 6 months at a preferential rate. Which one interests you?

Sentiment
72% Positive
Conversion
65%
Channel
Telephony
Agent available 24/7

Try our WhatsApp Agent

Experience Directo's conversational AI. Our agent can help you by chat, voice note or call. It is ready to answer your questions as a prospect.

Chat
Voicenote
Call
Start conversation

+52 55 9962 9140

Try it now: talk to our AI

This is not a simulation. Start a real-time voice conversation with our artificial intelligence agent and experience what we offer your customers.

Listo para conversar

We exceed your expectations with service and support

We are expert integrators of proprietary and third-party omnichannel platforms. Two decades of experience in telecommunications, now powered by conversational AI.

Robust infrastructure

Top Tier data centers with redundant infrastructure

Direct interconnection

Direct connection with operators for maximum quality and better pricing

AI as a differentiator

Power your channels with AI agents for collections, sales and support

100+Engineers

Dedicated Team

100+ engineers and contact center operators whose only job is to serve and advise you.

20+Years

Technical Expertise

The team has more than 20 years of experience in voice, data and connectivity platform networks.

24/7Availability

Exceptional Response

#1 in response management with 24/7 support at your disposal for any eventuality.

99.9%Uptime

Added Value

We take initiative, solve and propose so you can focus on what you do best.

Discover how our omnichannel solutions can transform your business

Book a personalized demo and discover how our solutions can automate and scale your customer communication.

Personalized demo, no commitment
Analysis of your specific use case
Dedicated support and personalized attention

Direct Contact

Torre Esmeralda I, Blvd. Manuel Ávila Camacho #40 Floor 24, Lomas de Chapultepec III, Mexico City, C.P. 11000

Channels & Platforms

Conversational AI

By submitting you accept our privacy policy